About Us

People are becoming increasingly aware that the repairs to their earthquake-affected property are inadequate, or that a past payment they received from their insurer, or the Earthquake Commission (EQC), does not cover their true loss or the cost of repairs to their property.

Many property owners are unsure of the next steps or how they could resolve this issue. This is often highlighted when selling your home and an engineer’s report is required for the new purchaser. These reports can point to foundation damage that has never been properly addressed and may cost a significant amount to repair. In some cases the repair cost can equate to a complete rebuild of the home.

My Insurance Claim is an earthquake claims service that removes the financial burden of taking action against the EQC and insurers to ensure that you receive your full entitlement. Our experienced team of specialists have been helping fellow New Zealanders with this for over 8 years.

Our aim is to negotiate with the EQC and insurer on your behalf to achieve an appropriate settlement without legal action. Our team will work closely with you throughout the claims journey, managing the technical, legal and procedural components of contesting previous assessments by the EQC or your insurer. We will ensure you are informed and supported at each step of the process.

We’ll also run your claim on a No Win, No Fee* basis, so you only pay us if we achieve a successful outcome for you.

To find out more about the claims journey or to book your free assessment with one of our claims specialists, contact us today.

*(conditions apply)